• Brands & Branding

    Jai Ho! Re-cycling Brand India

    Recycling Brand IndiaThere’s something about nation and pride. You just need to light the spark and the forest fire will follow. There have been dozens of campaigns across the globe that have relied on stirring patriotism as an emotion. With no numbers to back me up at all I would venture out and say that Hollywood as an entity panders to it the most. I am pretty sure that I am not the only one who has wondered why a certain country is the choicest destination regardless of whether it’s an alien attack or a natural calamity. Just to set the context this is not a review of the Bollywood release either.

    Coming back, this post is more to talk about two specific campaigns. 2014 is the year of general elections in India. Media, paid and earned has been flush for little over a year with a government sponsored campaign. Bold, considering the fact that a similar campaign in 2004 allegedly alienated the larger populace from a government that according to the poll pundits was all set to comeback.

    The campaigns in question “Bharat Uday” or the India Shining campaign as it was called and the current “Bharat Nirman”. There were several films that were made for both campaigns I am showcasing two that will help make my point.

    [youtube=http://www.youtube.com/watch?v=voXU8f3ZUhc]

    [youtube=http://www.youtube.com/watch?v=G-x41Fubq-I]

    Have lessons been learnt from the past? Well the answer is yes if you think about whether communication pegs have been changed. The earlier 2004 campaign was considered “urban/middle class” in its approach, the current one attempts to be more inclusive (the politically correct word for populist).

    Any brand communication should have its bearing right as far as its relevance to the consumer and the competitive context are concerned. An ill-timed or ill-directed communication can do more damage than good that could possibly come out of a campaign.

    Either way, millions of dollars get spent in conceiving, producing and airing these campaigns. Many would argue that it is money that could well be spent for several deserving causes. This brings me to the question that I want to ask as a marketer.

    “Does show-casing the effect by default communicate the cause?”

    This is where I believe the communication has not really shifted or changed.  Both the campaigns tried to stake claim to the progress India was making as a nation. Both have tried to piggy ride Brand India.

    Political brands need to be marketed akin to services and not as products. To put it at a very basic level, I could probably get away selling toothpaste showcasing shiny teeth but could I really sell a burger saying it shall rid you of hunger?

    In a country where the have-nots outnumber the haves, wanting to use Brand India as a surrogate is always going to be a knife that cuts both ways.

    It perhaps is not prudent to weave tales that showcase your neighbour’s prosperity. In this country it’s not my relative, it’s not my friend it’s about me.  If I have not “experienced” it then it is not true. The mood and sentiment is best communicated by a song from a recent release.

    [youtube=http://www.youtube.com/watch?v=0UoEIPwPbm4]

    So as much as you want to be seen as the “do-gooder” with every communication that you put out, there is perhaps a larger set that attributes their lack of progress to you.

    Problem is in a democracy, majority continues to count!

    Happy Republic Day!!

  • Brands & Branding

    Living on the edge

    We would all agree that it’s a tough job getting our message across to our target consumers. Add to that a puritan (engineers) definition of communication which is considered complete only when it is interpreted by recipient in the same manner as intended by the transmitter (Prof B at my engineering college must be heaving a sign of relief)  and we are talking a steep slope that needs to be climbed.

    As mentioned in one of my previous posts, the purpose of this blog is not to propound new theories, it is to present a perspective. So pardon references to Marketing 101.

    Moving on, consumers today exposed perhaps over-exposed to messages of all sort. Thus to laden the expectation of decoding/deciphering our communication is expecting a bit too much. Moreover, pumping in marketing dollars hoping that he would is bizarre!

    Most communication, even advertising operates on simple parameters we learnt in high school physics. Amplitude, wave-length and frequency.  In advertising terms how loud, how long and how often. Well yes we pay the agencies and other experts to do that bit.

    The most important bit and hopefully as marketers we hold it close like dear life is the what.

    Establishing any communication is, has been and perhaps always will remain an uphill journey. One must realize though that the other side of the cliff is a steep fall. The best time spent therefore, would be at the top living on the edge.

    Living on the edge

    What we communicate goes through the organic phases milestones on the climb that I have chosen to call Ignorance, Recall, Attention and finally the top Recommendation.

    The other side however, is the steep fall which starts with the flip side of recommendation i.e. Frustration and very soon thereafter Annoyance.

    It is important to note here that what are being discussed are the stages of the communication not the brand per se.

    Bringing back the concepts of how loud, how long and how often a marketer would need to be careful with the communication once it has been established. Push it to loud, long or often chances are you will find yourself free-falling straight to annoyance.

    To make my point how a communication is living dangerously on the edge and to bring alive the discussion I am leaving you with recent communication from a popular brand.

    • The start

    http://www.cadburyindia.com/in/en/brands/pages/videoplayer.aspx?vid=1609

    • The build

    http://www.youtube.com/watch?v=65ilZ8esAUs

    • The extension

    http://www.youtube.com/watch?v=Ag68swbxQvc

    • The (un-necessary) stretch

    http://www.youtube.com/watch?v=_WR844HP-yU